A Pan-American Life Insurance Group Stock Company

Security Center

The security of your personal information is always a priority at Mutual Trust. We work hard to help ensure your information stays secure. The following links will inform you on how Mutual Trust protects you and how to protect yourself.

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How Mutual Trust Protects You

Anti-Fraud Program

Mutual Trust recognizes that an insurance company must take a proactive, as well as a reactive, stance against fraud in today's business environment. We have developed an anti-fraud program that serves many purposes, including effectively communicating to all stakeholders the policies and procedures in place that will help to deter fraudulent activity. We have taken steps to develop procedures to prevent, detect, investigate, monitor and respond to potential fraudulent situations. For further information about our Anti-Fraud Program, or if you suspect fraudulent activity, please contact our Anti-Fraud Coordinator.

Corporate Governance Program

Our employees are governed by a code of conduct. All employees are required to take Code of Conduct training on an annual basis.

Copyright and Trademark Notice

Materials available through this website are the property of Mutual Trust and its affiliate, Mutual Trust. Materials on this website are protected by copyright, trademark and other intellectual property laws. You may not, and agree that you will not, reproduce, download, license, publish, enter into a database, display, modify, create derivative works from, transmit, post, distribute publicly by any means, decompile, reverse engineer, disassemble, use on another computer-related environment, transfer or sell any Intellectual Property, information, software or products obtained from or through this website, in whole or in part, without the express written consent of Mutual Trust or one of its affiliates.

Mutual Trust: Rules Regarding Use Of Social Media

Mutual Trust's participation in on-line social media sites is intended to communicate information and promote the exchange of ideas between all those that participate. While it is our hope that all that visit have an enjoyable and informative experience, they must participate within the confines of the following usage rules:

COMMENTS: The comments, opinions, and statements made by individuals who visit our page do not necessarily reflect the views, policies and practices of Mutual Trust. All comments, opinions, and statements posted to this page remain the sole responsibility of those who created them.

PERSONAL INFORMATION: Any comment made by you on this forum is public and not private. You must not reference any policy, claim or personal information. If you need insurance related assistance or have a question regarding an insurance matter, please contact your agent or Mutual Trust.

YOUR COMMENTS: Mutual Trust maintains a permanent right to use, distribute, change, reproduce or display any comments made by you on this site for its own business purposes.

RIGHT TO DELETE: Mutual Trust reserves the right to ban any participant or delete any comment made by anyone, at any time and for any reason.

OTHER PAGES AND WEBSITES: Mutual Trust is not responsible for and does not endorse the content on or available from other pages on Facebook.com or any third party website. Mutual Trust is not responsible for the terms of use or privacy or security policies at any third party site that may be linked to these pages. Your use of any third party site is at your own risk.

COMPLAINTS AND INQUIRIES: You should direct any complaint or inquiry you may have to 1200 Jorie Boulevard, Oak Brook, Illinois 60523 or contact us at (800) 323-7320.

INDEMNIFICATION: You agree to indemnify and hold Mutual Trust, its subsidiaries, affiliates, officers, agents, employees, partners and licensors harmless from any claims or demands made upon them, which may include reasonable attorneys' fees, based upon your comments, actions, participation or use of this page.

POSTINGS: Comments should be limited to the specific topic, at hand. You are strictly prohibited from posting marketing materials, spam, commercial messaging, links to sites that contain viruses or malicious software, anything obscene or otherwise objectionable, comments that may be deemed as harassment, threats or abuse to others, or any content protected by copyright, trademark or other rights.

GOVERNING LAW: By using this site, you agree that any actions related to such use will be governed by the laws of the United States, State of Illinois. You will be subject to jurisdiction in the United States, State of Illinois.

RIGHT TO MODIFY OR DISCONTINUE: Mutual Trust reserves the right to alter, modify, or discontinue this service, or any part of it, at any time.

Our Commitment to Accessibility

Mutual Trust is committed to making our website's content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Sales Development team at (800) 323-7320, or email our team at SalesDevelopment@mutualtrust.com with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.


How to Protect Yourself

Fraud Reporting

Many states actively prosecute insurance fraud through established fraud bureaus. We urge you to visit your state's department of insurance Web site for information about insurance fraud specific to your state. Also, the following organizations maintain Web sites that provide information about the problem of insurance fraud:
  • Association of Certified Fraud Examiners
  • Coalition Against Insurance Fraud
  • National Fraud Information Center
  • National Healthcare Anti-Fraud Association
  • Health Insurance Association of America
PLEASE NOTE: This Security Center may be changed from time to time. We will notify you of any changes by modifying this Web site. We recommend that you review this section periodically for change.
Form No. 190