Notice of Privacy Practices
The Mutual Trust Life Insurance Company, is firm in its commitment to protect your privacy.
Insurance institutions choose how they share your personal information. Federal and state law gives consumers the right to limit some but not all sharing. Please read this notice carefully to understand what we do.
The Concern About Privacy
Mutual Trust has been in the life insurance industry since 1904. We have always understood the sanctity of personal information and have lived up to your trust for over 100 years.
The types of nonpublic information we collect include:
- Information we receive from you on applications or other forms, such as your address and phone number, social security number, assets and income;
- Medical and financial information;
- Information about your transactions with our affiliated companies, such as your payment history, underwriting and claims papers;
- Information we receive from third parties including consumer-reporting agencies, such as inspection reporting services
How we may use the information you provide
All insurance institutions need to share customers’ personal information to run their everyday business. In the section below, we list ways and reasons Mutual Trust shares information it has collected:
- For everyday business purposes so as to process your insurance or securities applications, underwrite and issue policies, pay benefits and administer claims;
- Provide ongoing service for your policies or accounts;
- Working with companies that perform services on our behalf and that are done in a way which is permitted by law (such as printing, mailing services, data processing or analysis, or customer surveys);
- As required by insurance regulatory authorities and reporting agencies, or law enforcement agencies.
The uses of this information cannot be limited by you. Federal law does give you the right to limit sharing for affiliates’* everyday business purposes—credit worthiness information, affiliates from using your information to market to you, and sharing for non-affiliates to market to you. State laws and individual companies may give you additional rights to limit sharing. However, we also do not disclose nonpublic personal information about you except as required or permitted by all state laws, including California and Vermont.
*Affiliates is defined as companies related by common ownership or control. Non-affiliates is defined as companies not related by common ownership or control.
Where we obtain information
We get much of the information we need from customer applications and other forms. If a customer authorizes it, we may get information from other institutions. For example, when a person applies for life insurance, we may need to collect information from
We also may get information as we process customer transactions.
- Insurance support organizations such as the Medical Information Bureau; and
- Consumer reporting agencies.
Keeping your information protected
We do not disclose nonpublic personal information about you, except as otherwise required by law. We do not sell or rent information to third parties. We limit access to your information by employees and other representatives to those individuals who have a business reason for knowing it. We maintain physical, electronic and procedural safeguards to protect this information.
Protecting your privacy
We realize that our ability to service you depends on the personal financial information we collect from you and how we use that information. We value your business and are committed to earning and maintaining your trust.
If you have any questions or concerns about our privacy practices, as they relate to your personal information, please write to us at: Mutual Trust Privacy Practices, 1200 Jorie Boulevard, Oak Brook, Illinois 60523, or call us at (800) 323-7320.
Mutual Trust Life Insurance Company®
Form No. 1821 (8/11)
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